Q:     How long have you been in business?
A:     Paint Tech Custom Finishes has been in business since 1999.

Q:     Are you licensed & insured?
A:     Yes. we have hold a valid St. Johns County Contractors License, Workers Compensation, Insurance and a General Liability Policy. 

Q:     Do you have references?
A:     Yes, our references our available upon request. You can also view testimonials sent to us by our some of our customers.

Q:     What are your normal hours of operation?
A:     Business Hours: Our typical day is 7:00am to 6:00pm. Our painters will usually be at the client's house/business by 7:30 am. we are also available to work evenings and weekends depending on the client's schedule and needs. we try to meet all residential, commercial and institution's schedules as much as possible.

Q:     How many painters can I expect on my job?
A:     The average job will require one to two painters. Larger jobs may have three to six painters.

Q:     Will you complete my job in a timely manner without interruption?
A:     Yes. we schedule each job to be completed in consecutive days, on exterior jobs if weather permits.

Q:     Is paint included in the proposal price?
A:     Yes. All materials required for your project are included unless otherwise stated.

Q:      What kind of warranty/guarantee do I receive?
A:      Paint Tech Custom Finishes warrants interior and exterior work for period three years against peeling, cracking, blistering, excessive fading and excessive wear. The specific terms and conditions of your project will be specified on a written with warranties cover labor only as the material manufacturers warranty will cover material defects. Flooring, driveways, and surfaces that will have vehicular traffic are not covered by the labor warranty.

Q:     Do you do interior and exterior painting?
A:     Yes. Among our list of services, we also offer wallpaper removal, drywall textures, residential, commercial and industrial pressure washing, wood and concrete staining and sealing, and decorative / faux finishes.

Q:     When is it necessary to use a primer?
A:     l usually require an enamel undercoat which will seal the pores of the wood and promote topcoat adhesion with minimal lifting of the grain. Other woods, containing extractives, cause stains which can be avoided by using a primer with stain-sealing capabilities. drywall or plaster may use either a simple primer that equalizes the porosity of the surface to promote uniform paint results or a stain sealer to cover Water damage and other stains. A bonding primer, designed for surfaces where adhesion may be difficult to create (previously painted surfaces where inter-coat compatibility results in excess chalking), should be used in these cases. Stucco does not need a primer though there are 100% acrylic self-primers available.

Q:      What kinds of paints should be used?
A:      Basically, there are latex (Water-based) and alkyd (oil-based) paints. The former is used on wood, stucco and concrete; the latter on metal and utility doors. Acrylics, which are bonders, are added to latex. The higher the percentage of acrylic the higher the quality of the latex and the higher will be the price of the paint. we regularly use the best quality paints from Sherwin-williams, Color wheel, and Duron. Which company we use on your project is determined by (a) Customer preference, (b) Type of work to be done and (c) Desired warranty.

Q:     What is the difference between a flat, semi-gloss, satin, and eggshell finish?
A:     These terms indicate the sheen or gloss level, or degree of light reflectance, of the paint. Basically, these are terms that are used to describe paint’s shininess.

Finish
where to Use: Kitchen and bathroom walls, kitchen cabinets, banisters and railings, trim, furniture, door jambs and windows sills.
Comments: More durable, stain-resistant and easier to wash. However, the higher the gloss, the more likely surface imperfections will be noticed.

Semi-gloss
Where to use: Kitchen and bathroom walls, hallways, children's rooms, playrooms, doors, woodwork and trim.
Comments: More stain-resistant and easier to clean than flat paints. Better than flat for high-traffic areas.

Satin or Silk (Range overlapping eggshell and semi-gloss)
Where to use: Similar characteristics to semi-gloss and eggshell.
Comments: Similar characteristics to semi-gloss and eggshell.

Eggshell
Where to use: Can be used in place of flat paints on wall surfaces especially in halls, bathrooms and playrooms. Can be used in place of semi-gloss paints on trim for a less shiny appearance.
Comments: It resists stains better than flat paint and gives a more lustrous appearance.

Flat
Where to use: For general use on walls and ceilings. Hides surface imperfections.
Comments: Stain removal can be difficult. Use for uniform, non-reflecting appearance. Best suited for low-traffic areas.

Q:     How will my personal property be protected from paint?
A:     On interiors, after you have removed your personal items all areas or items remaining will be covered with clean drop cloths or plastic. On exteriors: For plants and bushes, it is essential to use lightweight drop cloths but to remove them each afternoon. Saw horses can be used to prevent drop cloths from crushing extremely fragile plants. Painters need to be trained in the use of ladders and their placement to avoid damaging flowers and shrubs. It is always best to have the landscaper cut back bushes and trees prior to painting.

Q:     What about cleanup?
A:     Paint Tech Custom Finishes, Inc. removes all trash and if necessary, equipment from the job sites. we strive to have the house look the same as when we first arrived, except for the color changes of course.

Q:     How will the paint on my project be applied?
A:     Our painters uses brushes, rollers, and spray equipment. The method of application is determined on a job-to-job basis by (a) customer preference (b) required efficiency (c) nature of the project and (d) location of the project.

Q:     Can I get help with color selection?
A:     we would be happy to spend the time it takes to assist you with and make sure you are completely satisfied with your color selections.